Description
What if I lose a part during installation?
Dear customer, we have a professional after-sales team to solve the problem, the first step please click our store page.
I don’t seem to be getting hot water? Is the shower cartridge not installed correctly?
Dear customer, please check whether the cartridge is installed as below
1. Align the white (or black) marks on the threads of the temperature valve stem.
2. The opening of the black plastic ring is to the right.
What is the fitting size of the shower valve?
The water inlet is a universal 3/4″ fitting, the outlet is 1/2″ Suitable for all homes in the U.S. and Canada.
I need a set of shower cartridges as a spare, where do I buy them?
Dear customer, we have taken into account all the potential requirements of our customers, so we also have replacement cartridges for this shower valve in our store, please search for “B095GSTV8V” in the store.
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